Botrista Employee Spotlight: Meet Chad Billy, Manager of Regional Beverage Sales

chad billy is botrista september mvp

Spotlight on Chad: Manager of Regional Beverage Sales

Implementing craft beverage solutions for restaurants requires a blend of industry expertise, human connection, and reliable technology.

Chad Billy, Botrista’s Manager of Regional Beverage Sales and September MVP, leverages nearly a decade of food, hospitality, and tech experience to help operators introduce high-margin craft drink programs seamlessly.

Driving growth in foodservice takes more than just great products—it requires authentic partnerships. At Botrista, Chad Billy leads the charge in expanding regional sales, bringing craft beverages like boba milk tea, fruit refreshers, and functional energy drinks to restaurants, universities, and venue operators across North America.

Chad’s primary mission is helping operators understand how automated beverage platforms enhance their menu offerings, improve profit margins, and deliver exceptional guest experiences without adding kitchen labor.

From Hospitality & Counseling to Beverage Tech Leadership

Chad’s path to becoming a sales leader is grounded in diverse hands-on experience across food service, mental health counseling, and restaurant tech:

Foundational Hospitality:

Started as a dishwasher and worked up to line cook, server, and bartender, building a deep, practical understanding of restaurant operations.

Human-Centric Approach:

Holds a Master’s degree in Mental Health Counseling, giving him unique insights into interpersonal dynamics, active listening, and client relationship management.

Restaurant Tech Expertise:

Contributed to the scaling of virtual brands before transitioning into craft beverage automation sales at Botrista.

“The most crucial skill I bring to the table is my ability to connect with people. My background in counseling helps me build real trust, ensuring clients feel confident when adopting new craft beverage solutions for their operations.”
— Chad Billy, Manager of Regional Beverage Sales

chad billy of botrista and family on hike

Driving Growth: How Craft Beverage Programs Solve Operator Pain Points

Transitioning to automated craft beverage programs allows operators to address shifting consumer demands while protecting operational efficiency. Chad works closely with prospective partners to demonstrate how plug-and-play drink stations overcome traditional menu expansion barriers.

chad billy stands with craft beverage botrista drink machine

Behind the Scenes: Chad’s Favorite Botrista Drinks

When he isn’t helping restaurant partners scale their beverage sales, Chad enjoys sampling Botrista’s curated flavor lineup:

Indulgent Pick:

Coconut Dream Smoothie with Mango Jelly — A rich, decadent treat featuring tropical fruit textures and smooth coconut flavor.

Daily Go-To:

Sugar-Free Salted Caramel Latte — A rich coffee option where natural flavor extracts provide balance without added sugars.

About Botrista

Botrista provides automated beverage solutions that allow foodservice operators to increase average check size and beverage attachment through high-quality craft drinks.

Operating across restaurants, convenience stores, higher education campuses, hospitals, and virtual kitchens, Botrista’s cloud-connected BotristaPro system pairs algorithmic dispensing with world-class ingredients to deliver barista-quality beverages in seconds.

Headquartered in San Francisco, Botrista serves partners across North America and select international markets.

To learn more, visit botrista.com.

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