Frequently asked questions
Questions before contacting us? We’ve got you covered.
DRINKS & INGREDIENTS
What types of drinks can the BotristaPro make?
The BotristaPro creates a wide range of premium drinks, including lemonades, iced teas, milk teas, iced coffees, lattes, refreshers, functional beverages, and tiki-style mocktails.
These offerings are designed to help operators attract younger, health-conscious consumers looking for customizable, on-trend drinks.
What ingredients does the system use?
The Botrista beverage system supports over 50 ingredients, including teas, fruit concentrates, natural flavorings, and syrups.
Popular menu items include Strawberry Lemonade, Mango Iced Tea, Thai Milk Tea, and Salted Caramel Lattes – optimized using real customer data and flavor pairing insights.
Can the BotristaPro make cocktails?
Yes, the BotristaPro can function as an automated cocktail machine, allowing you to replicate and scale your existing cocktail menu.
You can also select from 25+ pre-developed recipes, including low-ABV options like soju or sake-based cocktails to meet licensing requirements.
Where are the ingredients sourced?
Botrista sources high-quality ingredients from trusted partners both domestically and globally, ensuring consistency, taste, and supply reliability across all locations.
Can the machine dispense solids like fruit pieces or toppings?
No, the BotristaPro is designed for liquids and some powders.
Can I sample the drinks before purchasing?
Yes, you can schedule a demo to sample drinks made by the BotristaPro.
With over 1,500 locations across the U.S., our team can connect you with a nearby site or arrange a guided tasting experience.
MACHINE & OPERATIONS
What accessories are included with the system?
Botrista can supply a full range of beverage accessories, including cups, lids, straws, and sealing machines, providing a complete end-to-end drink solution.
Is Botrista available outside of the United States?
Currently, Botrista operates exclusively within the United States.
How easy is it to update the drink menu?
Updating your menu is simple with our cloud-based system.
Recipes can be uploaded remotely, allowing you to optimize your offerings based on seasonality, sales performance, or customer trends without disrupting operations.
How many drinks can the machine produce before needing a refill?
The BotristaPro can produce approximately 100–120 drinks before requiring ingredient replenishment, depending on your menu configuration.
How are ingredients delivered and stored?
Ingredients are delivered in a Bag-in-Box (BiB) format for easy installation and connection.
The system supports both refrigerated and ambient storage within the machine.
What are the installation requirements?
The BotristaPro has a compact footprint of 4.5 sq ft.
Installation requires a water source, a drain within 15 ft, a standard 110V electrical outlet, and an internet connection.
What are the cleaning and maintenance requirements?
The BotristaPro uses a semi-automatic cleaning system designed to minimize labor.
Weekly cleaning requires about 5 minutes of staff setup, with a total cleaning cycle time of approximately 45 minutes.
DELIVERY, INSTALLATION, & SUPPORT
Who handles delivery and installation?
Botrista partners with certified providers, including BUNN, to manage delivery and installation.
The machine’s user interface is configured remotely, and installation terms may vary depending on your deployment scope.
What support does Botrista provide after installation?
Botrista provides ongoing operator support, including marketing resources, menu optimization, and sales performance monitoring.
Our team works closely with you to identify opportunities to increase beverage sales and customer engagement.
Do you provide staff training?
Yes, comprehensive staff training is included.
Training typically takes less than two hours, ensuring your team can quickly and confidently operate the system.
Can the BotristaPro be used in food trucks or mobile setups?
The BotristaPro is primarily designed for fixed locations due to installation requirements.
However, if your setup is stationary for extended periods, our team can evaluate your configuration on a case-by-case basis.
PRICING & BUSINESS VALUE
How much does the BotristaPro machine cost?
Flexible pricing and partnership models are available based on your business needs.
Please contact us to receive a customized quote tailored to your specific operations.
What is the expected ROI and payback period?
Most operators achieve a return on investment (ROI) within 4 to 7 months.
This is driven by increased drink sales, strong margins, and reduced labor costs through automation.
What happens if the program is not a fit?
Botrista works closely with operators to ensure success.
If needed, we can help reallocate the system within your network, with specific terms based on your partnership agreement.
BRAND DIFFERENTIATION
What makes Botrista different from other beverage machines?
Botrista’s core innovation is its advanced drink dispensing technology, capable of handling a wider range of ingredient viscosities than traditional systems.
This allows operators to use higher-quality, more natural ingredients such as honey and fruit purees.
Is Botrista just a machine, or a full solution?
Botrista is a complete beverage solution, not just a machine.
We support installation, ingredient supply, maintenance, and ongoing optimization—so you can focus on growing your business rather than managing logistics.
