Troubleshooting & FAQ

Basic Troubleshooting

Make a drink

How to make a drink

How to make a smoothie

Adding Boba

Change ingredient

How to change BiB

How to change a reusable container

How to swap Coffee Mate BiBs when using the Adapter

Cleaning

Cleaning DrinkBot Pro

How to run daily wipe down

Daily wipe down printout

Reusable container cleaning

Cleaning the Coffee Mate adaptor

Monthly Maintenance

Fill Tube After Cleaning

Dispensing problem

When the drink is not dispensing well

Filling a tube

Cup sealer

Using a cup sealer

Replacing cup sealer film

Cup sealer user guide

Others

Quick Start Guide

User Manual

DrinkBot in-depth tutorial

Ordering BiBs on DrinkBot

Food safety

Locating the backflow prevention inlet

Prepping for longterm downtime

Daily checklist

Make a drink

Change ingredient

Swapping Coffee Mate BiBs using the adapter.

How to change coffee mate BiBs.

Cleaning

Daily wipe down printout

How to run daily wipe down.

Reusable container cleaning

How to run reusable container cleaning.

Cleaning the Coffee Mate adaptor

How to run coffee mate adapter cleaning.

Monthly Maintenance

How to run monthly maintenance.

Fill Tube After Cleaning

How to Fill Tube After Cleaning.

Dispensing problem

Cup sealer

Cup sealer user guide

How to setup cup sealer & the informations.

Others

Quick Start Guide

User Manual

DrinkBot in-depth tutorial

Overview of the DrinkBot Pro with info covering components, key processes, and functionality.

Food safety

Discard any perishable ingredient (the full BiB) if the machine is powered down for more than 4h. Run cleaning on those tubes before serving customers. Perishable ingredients include all teas, creamers, oat milk, and coffee. Please contact support for an up to date list of ingredients requiring disposal.

Locating the backflow prevention inlet

This quick guide shows you where to find the backflow prevention inlet in the machine.

Prepping for longterm downtime

This guide walks you through the steps required to prepare the machine for longterm downtime or return.

Daily checklist